9 Ways to Introduce New Policies or Procedures and Get Employee Buy-in

When an organization needs employees to handle certain situations in a consistent way, developing written procedures and policies can help outline those steps. There may be government regulations or laws that need to be followed. Or maybe you just need to ensure fair treatment for everyone involved. Regardless of the reason, putting the process in writing is only the first step.

Your organization’s policies and procedures can only be effective if you make sure employees read and understand them.


Ways to introduce new or revised policies or procedures

  1. Present them at an employee meeting
  2. Have an employee who was part of the development or review process present the new policy or procedure
  3. Place a notice where all other required notices are posted
  4. Announce a contest or giveaway whenever changes are made
  5. Distribute change and update notices
  6. Ask each employee to sign off that they have received a copy
  7. Incorporate them into employee training and development
  8. Highlight at least one policy and procedure at every training and development session
  9. Include them at new employee orientation; formally review all policies and procedures with every new employee


Getting Buy-in

As with any change, expect some people to be great supporters of the new policies and procedures and others to be more resistant. Resistance to change is typically based on fears. These fears might include loss of control, being out of the loop or more work and responsibility. To help alleviate fears and increase cooperation, consider the following:

  1. Explain the short-and long-term benefits
  2. Expect behavior change to be gradual
  3. Provide reminders
  4. Provide resources to make the transition easy
  5. Involve representatives from every department from the onset
  6. Find champions and ask for their support
  7. Consider phases of implementation
  8. Talk in terms of how each individual’s work will be made easier
  9. Devise a system to communicate new additions or changes to the process to all users


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