Ways to Keep the Peace Between Departments
Conflict with co-workers within your own department is commonplace, and, more often than not, easily resolvable. You spend afternoons sharing domestic anecdotes, trade daily emails, attend weekly team meetings, and generally feel a sense of shared vision, commitment and responsibility. So when it’s time to send it up, as they say, heat-of-the-moment anger is quickly hugged out, forgotten, and everyone invariably gets back to the business of being fam.
- Am I acting out of self- or departmental-interest?
- What solution would most benefit the company as a whole?
- Where do my actions fall on a traditional moral spectrum? (This would not be a good time to pull out your Nietzsche quotes)
If all else fails — and sometimes it does — you should invite third-party mediation. Ask an individual or group from a neutral department to design a resolution. Both sides should present their differing perspectives while agreeing to comply with whatever decision the third-party observer proposes.